Privacy Policy

Privacy Policy for Whisper
At Whisper, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our iOS mobile application (“App”).
1. Information We Collect
1.1 Audio Data
- When you use Whisper, the app captures live audio to transcribe.
- Audio is securely transmitted to our cloud transcription provider and is deleted immediately after processing.
- Transcripts of conversations are retained on your account to support features like conversation history.
1.2 Voiceprint & Speaker Identification
- Users may optionally enable speaker recognition. In this case, we use an AI-based speaker diarization provider to distinguish speakers.
- Only non-identifiable metadata (e.g., speaker labels, timestamps) is retained.
- We do not store raw audio or voiceprints.
1.3 Account Information
- You may register using your Google account, Apple ID, or email address.
- We collect your email and authentication information for account management.
1.4 Usage Data & Device Information
- We collect anonymous usage statistics to improve app performance.
- This may include device type, operating system, crash reports, and usage patterns.
1.5 Permissions
- Microphone: Required for capturing audio.
- Notifications: Used to deliver real-time suggestions.
2. How We Use Your Information
We use your information to:
- Transcribe conversations.
- Deliver real-time suggestions.
- Enable conversation history.
- Manage your account and subscriptions.
- Improve our services through analytics.
3. Data Sharing and Disclosure
We do not share your audio or derived data with third parties, except:
 - As required by law.
- To trusted service providers (e.g., AWS) under strict confidentiality.
4. Data Retention and Deletion
- Transcripts and metadata are stored on AWS servers associated with your account.
- You may delete your transcripts or your account at any time through the app.
- Audio recordings are never stored after processing.
5. Security
We implement industry-standard measures to protect your data, including encryption in transit and at rest, secure authentication, and access controls.
6. Children’s Privacy
Whisper is not intended for children under 13. We do not knowingly collect personal data from children.
7. Your Rights
You have the right to:
- Delete your transcripts and voiceprints.
- Delete your account.
- Manage your privacy settings in the app.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted in the app and on our website. Continued use of the app after changes indicates your consent.
9. Contact Us
If you have questions or concerns, please contact us at:
Email: contact@whisperapp.ai
Address: 9 Dunlin Court, 3 Teal Close, Enfield, EN3 5TL, GB